Core Skills
Stakeholder Mapping & Influence
Modern enterprise deals involve 6–10 stakeholders. Mapping them and earning influence with each is the work.
Gartner's research is unambiguous: the average enterprise has grown from 5 to 6–10 , each contributing 4–5 information points to the decision. The seller's job is no longer convincing one decision-maker — it is enabling internal across a fragmented committee.
What to capture
For each :
- Role in the decision (, , User, , )
- Personal win — what success looks like for *them*
- Stance ( / Supporter / Neutral / Skeptic / )
- Influence score (1–5) — actual power, not org-chart authority
- Relationship strength with us (1–5)
- Known relationships outside the formal hierarchy
Power Map vs Org Chart
Org charts lie about influence. Build the through conversations: 'Who does the call before deciding?' 'Who can quietly veto?' 'Who shapes opinions in pre-meetings?' This intelligence does not exist on LinkedIn.
Influence strategies
- Champions: equip them with tools (one-pagers, models, FAQs) tailored to each committee member they need to convince
- Supporters: convert to Champions by giving them visible wins and exposure
- Neutrals: prioritize the most influential; ignore the irrelevant
- Skeptics: address their directly and bring data; do not avoid them
- Detractors: neutralize via senior cover or by routing the deal around their authority
Influence × Stance — stakeholder map template
Champions
High influence • Pro
Mobilizers
High influence • Neutral
Supporters
Low influence • Pro
Bystanders
Low influence • Neutral
← Lower influenceHigher influence →
Cadence
Update the after every meaningful interaction. Review it before every internal . The *is* the deal.
Key terms in this topic
Related topics
MEDDIC & MEDDPICC
The dominant qualification framework for complex enterprise B2B deals — the discipline that separates forecast from fiction.
The Challenger Sale
Teach, Tailor, Take Control — the model based on the largest study of B2B sales performance ever conducted.
Deal Strategy & Qualification
Strategy is choosing where to compete, on what terms, and — crucially — when to walk away.
Executive Communication
Earning credibility with senior leaders is not a personality trait — it is a learned discipline.